Last updated 21 September 2026
These terms govern your use of merkabacreatives.org. By using the site you accept them. If you don't, please don't use it.
These terms cover the website only. Paid work is governed by the separate written agreement we sign with you. Where the two conflict, that agreement wins.
An informational site describing services offered by Merkaba Creatives, with a voice agent for booking a consultation. Nothing here is an offer to form a contract, and nothing here is professional, legal, financial or tax advice.
You agree not to:
The audit conversation is handled by an AI system, not a person. Please bear in mind:
We may limit or withdraw the agent at any time.
Prices shown on this site are starting points, not quotes. Your final price depends on scope and is confirmed to you in writing before any work starts. Website builds, retainers, hosting and the AI voice assistant are invoiced to you directly; we do not take card details for any of them, and no payment details are collected on this website.
The one exception is the $1,500 Security Snapshot, which has a fixed price and can be paid for online. That payment is processed by Stripe on Stripe's own secure pages. We never see, handle or store your card details, and Stripe's terms and privacy policy apply to the payment itself.
Refunds on the Snapshot. Paying does not start the work — we still need you to tell us which agent or workflow to review. If you change your mind before we begin, email us and we will refund you in full. Once the review has started, the fee covers the time already spent and is non-refundable, though we will always tell you first if what you have asked for turns out not to be a Snapshot-sized job. If we conclude that we are not the right people for your situation, we refund you in full whatever stage we are at.
Paying in two instalments. Any one-time build or project — including a full security audit — may be split into two payments: half of the agreed price before work begins, and the remaining half on delivery, or before a finished site is made live. There is no interest, no fee and no credit check, and we do not report to credit agencies. This is a payment schedule for a service, not a loan or a line of credit, and no finance charge of any kind is applied.
Work starts when the first instalment clears. The finished work is handed over, or the site made live, when the final instalment clears. If a final instalment is not paid, the work we have completed remains ours until it is, and we will tell you in writing before treating a project as paused.
Recurring charges — retainers, managed hosting and the AI voice assistant — are billed monthly, month to month. You can cancel any of them at any time with no contract and no notice period. Cancelling stops the next charge; it does not refund a month already begun. Any one-time setup fee already paid is not refunded on cancellation.
Third-party costs such as your own domain registration and hosting are billed to you by that provider, not by us.
This section describes how we normally work. Anything agreed with you in writing for a specific project takes precedence over it.
The site's content, design, branding, code, video and the Merkaba Creatives name and mark belong to us or our licensors and are protected by copyright and trademark law. You may view and share links to the site. You may not reproduce, republish or create derivative works from it without written permission.
If you send us ideas or feedback, you grant us a non-exclusive, royalty-free licence to use them without obligation or compensation.
We link to other sites and load resources from third parties. We don't control them and aren't responsible for their content, availability or practices. Following an external link is at your own risk.
The site is provided on an "as is" and "as available" basis. We don't promise it will be uninterrupted, error-free or secure, and we may change or discontinue any part of it without notice.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.
To the fullest extent permitted by law, Merkaba Creatives is not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from your use of the site. Our total liability for any claim relating to the site will not exceed one hundred US dollars (US$100).
Some jurisdictions don't allow certain exclusions, so parts of this section may not apply to you.
You agree to indemnify and hold harmless Merkaba Creatives and its personnel from any claim or demand, including reasonable legal fees, arising out of your misuse of the site or your breach of these terms.
These terms are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Georgia, and you consent to their jurisdiction.
We may update these terms. The date at the top shows when they last changed, and continuing to use the site afterwards means you accept the revision.
Questions about these terms: ojack@merkabacreatives.org.